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FAQs

Where does the bacteria come from?

Where does the bacteria come from?

Tina Adoniou

The Ammonia-Oxidizing Bacteria (AOB) that we use is a bacteria isolated from soil and grown...

Getting Dirty With Our Peacekeeper Bacteria

Getting Dirty With Our Peacekeeper Bacteria

Tina Adoniou

We live in an era of more everything, including our personal care products. We have...

What about traveling with my Mother Dirt products?

What about traveling with my Mother Dirt products?

Tina Adoniou

All of our products are no more than 3.4 fluid ounces and TSA-approved for carry-on....

How do you protect the products during shipping? What if I live somewhere hot?

How do you protect the products during shipping? What...

Tina Adoniou

Don’t be concerned about the temperature upon arrival. Room temperature is not harmful to the...

Will temperature extremes in-transit hurt my product?

Will temperature extremes in-transit hurt my product?

Tina Adoniou

The short answer is no, temperature extremes experienced during shipping will not cause harm to...

When do the products expire?

When do the products expire?

Tina Adoniou

Unlike most other products in your bathroom, you'll notice all of our products have an...

Why do I need to refrigerate the AO+ Mist? What about the Shampoo, Cleanser, and Moisturizer?

Why do I need to refrigerate the AO+ Mist?...

Tina Adoniou

You should keep the AO+ Mist refrigerated until you first start using it. Once you...

Temperature and the AO+ Mist

Temperature and the AO+ Mist

Tina Adoniou

AOB are pretty hardy. Remember, these are natural skin care products with natural bacteria. They...

I use essential oils / I make my own products, are they biome-friendly?

I use essential oils / I make my own...

Tina Adoniou

Here’s a quick list of common products/ingredients and their biome-friendly status: Biome-friendly: Provided they are...

What can I expect?

What can I expect?

Tina Adoniou

Results. We measure ourselves not only by the efficacy of our products but their impact...

Do you use chemicals in your products?

Do you use chemicals in your products?

Tina Adoniou

We get this question a lot, and we’re thrilled to! It’s great to see consumers...

Your moisturizer has squalane. Doesn't that come from animals?

Your moisturizer has squalane. Doesn't that come from animals?...

Tina Adoniou

Squalane and squalene are two ingredients that sound very similar and can often get confused. Squalane is derived...

Why is there only one strain of bacteria in the Mist? Isn't diversity good, too?

Why is there only one strain of bacteria in...

Tina Adoniou

Yes, diversity is generally good! The cool thing about the AOB is that they are...

If you don't use harsh chemicals, then what's the deal with the long complicated names of your ingredients?

If you don't use harsh chemicals, then what's the...

Tina Adoniou

Using the Latin names of our plant-derived ingredients, such as Caprylic/Capric Triglyceride (from coconut), is...

Are your products sulfate-free?

Are your products sulfate-free?

Tina Adoniou

We know that many people are concerned about sulfates in cosmetic products, and we’re happy...

Can these bacteria cause harm if ingested?

Can these bacteria cause harm if ingested?

Tina Adoniou

No. These bacteria don't have the ability to contribute to colds or infections of any...