Returns & Exchanges
Because of the sensitive nature of Mother Dirt products, we unfortunately cannot take returns or exchanges. Products that are shipped out are automatically assumed to be used, and we cannot ship them to other customers.
If you're unhappy with the product for any reason within the 1st six months after purchase, please let us know as soon as possible and we are happy to offer a refund. No need to send the product back, unless we request it for specific reasons (we will cover the shipping cost).
As a company that is pioneering a new field of scientific understanding, we take all feedback and experiences seriously. Please help us in this mission with honesty and good faith. We don't expect the products to work the same for everyone and will work with you to make it right in whatever way we can.